Broker Portal

COVID-19 update: Further processing update

Due to the unprecedented demand from our existing customers regarding payment holidays, latest government advice and the current situation with valuations, we have taken the decision to temporarily suspend new applications for all of our product lines and divert our resources to support our borrowers during this challenging time.

To facilitate this, we will be removing access to our online application system from Friday 27th March.

We will not process applications that have not progressed to offer, such cases will be placed on hold until further notice.

We ask that if you have any urgent queries, you email us on or contact your BDM. Please note that our response times will take longer than normal due to the high volumes of enquiries we are receiving.

Read the full announcement here.


If your client is a Portfolio Landlord, please also use our Portfolio Submission Platform.

For Buy to Let applications on behalf of landlords with 4+ mortgaged rental properties, please send us additional information concerning your client's portfolio with this through our Portfolio Submission Platform.